Cookie Policy
Last updated: January 2024
1. What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies allow websites to recognise your device, remember your preferences, and understand how you use the site. Similar technologies include web beacons, pixels, and local storage.
2. How We Use Cookies
Verbas Estate Agents uses cookies for the following purposes:
- Essential Functions: To enable core website functionality such as security and accessibility
- Performance: To understand how visitors use our website and identify areas for improvement
- Functionality: To remember your preferences and settings
- Marketing: To deliver relevant advertisements and measure their effectiveness
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable basic features like page navigation and access to secure areas. The website cannot function properly without these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains user session | Session |
| csrf_token | Security - prevents cross-site request forgery | Session |
| cookie_consent | Stores your cookie preferences | 1 year |
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve how our website works.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes users | 2 years |
| _ga_* | Google Analytics - maintains session state | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
Functionality Cookies
These cookies allow the website to remember choices you make and provide enhanced, more personal features.
| Cookie Name | Purpose | Duration |
|---|---|---|
| search_preferences | Remembers your property search filters | 30 days |
| saved_properties | Stores your favourited properties | 90 days |
| recently_viewed | Tracks recently viewed properties | 30 days |
Marketing Cookies
These cookies are used to track visitors across websites. The intention is to display advertisements that are relevant and engaging for the individual user.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _fbp | Facebook - advertising and analytics | 3 months |
| _gcl_au | Google Ads - conversion tracking | 3 months |
4. Third-Party Cookies
Some cookies on our website are set by third-party services that appear on our pages. These include:
- Google Analytics: Website analytics and performance monitoring
- Google Maps: Property location mapping
- Facebook: Social sharing and advertising
- Rightmove/Zoopla: Property portal integrations
We do not control these third-party cookies. Please refer to the respective privacy policies of these services for more information.
5. Managing Cookies
You can control and manage cookies in various ways. Please note that removing or blocking cookies may impact your user experience and some functionality may no longer be available.
Browser Settings
Most browsers allow you to control cookies through their settings. Here are links to cookie management instructions for popular browsers:
Opt-Out Tools
You can opt out of certain cookies using these tools:
- Google Analytics Opt-out Browser Add-on
- Your Online Choices - for behavioural advertising
- Network Advertising Initiative Opt-out
6. Cookie Consent
When you first visit our website, you will see a cookie consent banner that allows you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.
Strictly necessary cookies cannot be rejected as they are essential for the website to function. However, you can block these cookies through your browser settings, though this may affect website functionality.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information.
8. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Verbas Estate Agents
47 Hill Street, Richmond, Surrey TW9 1TW
Email: privacy@verbas.io
Phone: 020 8940 3456
9. Further Information
For more information about cookies and how to manage them, visit: